While we're moving, we won't be able to ship products, but you can still order The Steam Factory products from our friends at:

Have a question about an order you already placed? Drop us a line.

Thanks! We'll get back to you as soon as possible!
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Why are we moving?

I guess you could call it bad PR. With everything going on in vaping, and the state of Massachusetts, our shipping warehouse landlord has said he doesn't want anything vaping related in his warehouse. So we're packing up, and moving everything over to our warehouse in Chicago, IL. We're terribly sorry for the inconvenience, but it's beyond our control. We'll be back up and running as soon as we can.

If you have any questions, feel free to shoot us an email: