Thank You for Being Honest!
We at The Steam Factory appreciate your feedback.
We are sorry to hear that your shopping experience was not as incredible as we would like it to be.
But if you don’t inform us of “what’s not working”, we won’t be able to improve our offerings and our brand.
So if you can spare a minute, please email our CEO Jason Witherspoon at email@example.com and tell us how we can do things better.
Jason will personally attend to your reply and take necessary action.